Terms & Conditions

Key Elements of T&C

Faronia offers evidence-based, personalized health and wellness coaching, focusing primarily on but not limited to:

• Diabetes Management (Type 1, Type 2, and Pre-diabetes, GDM)

• Cardiovascular & Hypertension Support

• Weight Management

• Gut and Hormonal Health

• Corporate Wellness Workshops

• Sustainable Lifestyle Change Programs

Each program includes a blend of 1:1 consultations, educational content, personalized nutrition guidance, and optional group sessions—delivered virtually and tailored to individual goals.

Definitions

• Participant: Any person enrolled in a Faronia program or service.

• Services: Any offering by Faronia including coaching, consultations, content access, and wellness resources.

• Faronia Content: All educational, coaching, or digital material created by or licensed to Faronia.

• Participant Content: Any content voluntarily submitted by you (e.g., feedback, testimonials, data logs).

• Interactive Areas: Any group forums, WhatsApp groups, or live sessions involving community interaction.

Participant Responsibilities

• Provide accurate personal and health information.

• Consult your physician before beginning any program.

• Inform Faronia if you are pregnant, lactating, or undergoing medical treatment.

• Actively participate in the program and adhere to agreed schedules and follow-up protocols.

• Refrain from sharing confidential personal or health data in group settings.

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Privacy and Confidentiality

• All personal and health data is stored securely and handled in accordance with our Privacy Policy (see below).

• Group settings (e.g., WhatsApp or Zoom) are not considered private—share sensitive data with caution.

• Data may be anonymized and used to improve programs and outcomes.

Payments, Refunds, and Termination

• All programs must be paid for in full prior to initiation.

• Fees are non-refundable, regardless of early withdrawal or non-participation.

• Programs are non-transferable.

• Faronia may terminate access for violation of terms, non-engagement, or at our discretion with reasonable notice.

• Refunds will only be considered in the case of technical failure or inability to deliver services on our part.

Limitation of Liability

Faronia and its agents are not liable for:

• Any injury or health consequence from participation

• Outcomes resulting from participant non-compliance

• Damages from third-party tools or software used in program delivery

Total liability will not exceed the fees paid in the last three (3) months of participation.

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Assumption of Risk

You acknowledge that you voluntarily participate in Faronia’s services and assume all risks involved. This includes physical or mental health risks, and you waive claims against Faronia for any injury or loss incurred.

Non-Medical Advice

While our programs are delivered by qualified professionals, including Certified Clinical Dietitians and Certified Diabetes Educators, we do not offer medical diagnosis or treatment. Always consult your doctor before making health changes.

Intellectual Property

All content provided by Faronia (educational materials, session content, tools, videos) is owned by or licensed to Faronia and is intended for personal, non-commercial use. Unauthorized reproduction or distribution is prohibited.

By sharing testimonials or feedback, you grant Faronia the right to use that content for marketing or promotional purposes unless otherwise requested.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising from participation shall be resolved through good-faith discussion, followed by mediation if necessary. The courts of Chennai, India shall have exclusive jurisdiction.

Modifications

Faronia reserves the right to update these Terms. All changes will be posted on our website and, where applicable, notified by email or WhatsApp. Continued participation implies acceptance of updated terms.

Electronic Communication

By engaging with Faronia, you consent to receive communications via email, WhatsApp, and other digital platforms. These communications satisfy any legal requirement for written consent.

Privacy Policy

Faronia is committed to protecting your privacy and data. We collect, use, and store personal health information only to:

• Provide personalized programs

• Track and support your progress

• Improve the quality and effectiveness of our services

Your data will not be sold or shared with any third party, except:

• With your explicit consent

• When required by law

• For platform functionality (e.g., secure payment or analytics tools)

You have the right to request access, correction, or deletion of your personal data by emailing: [Insert Contact Email]

Community Guidelines (Summary)

To ensure a respectful and inclusive community:

• Be kind, non-judgmental, and inclusive.

• Do not share inappropriate, offensive, or discriminatory content.

• Respect others' privacy—do not share screenshots or private messages.

• Avoid promoting extreme diets, misinformation, or unsafe practices.

Violation may result in removal from the program.